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Responsible Gaming

MelBet Bookmaker emphasizes responsible gaming with the aim of minimizing risks associated with gambling and helping customers enjoy a safe and controlled gaming experience.

Responsible Gaming Principles at MelBet

  1. Gambling is entertainment. It should not become a way to make money or negatively affect mental health, family relationships, or financial stability.
  2. Age verification. MelBet strictly prohibits underage gambling and conducts regular checks to verify customers’ ages.
  3. Information and support. Customers are informed about winning odds and potential risks. Recommendations are provided to reduce the risk of gambling addiction.
  4. Support for vulnerable users. Company advertising and marketing campaigns do not target minors or individuals with mental health vulnerabilities.

Self-Exclusion Features in MelBet

MelBet offers users the option to limit their gambling activity through voluntary self-exclusion. This service allows you to:

  • Close or restrict betting for one month, six months, or one year.
  • To activate self-exclusion, the customer must provide documents proving account ownership.
  • Once activated, the account is inaccessible until the chosen period expires. Customers may request to lift restrictions early, but the final decision rests with the company.

Additional Measures

  • Bet limits. Customers can request a maximum bet limit on their account. Limit changes take effect after 24 hours.
  • Account creation ban. During self-exclusion, users agree not to create new accounts. The company is not responsible if a player uses other accounts.

Risk-Reduction Recommendations

  1. Limit spending and time spent gambling.
  2. Only gamble with money you can afford to lose.
  3. Avoid gambling under the influence of alcohol, drugs, or during depressive periods.
  4. Do not try to recover losses by gambling more.

MelBet stresses the importance of control and an informed approach to gambling, offering tools and support to reduce addiction risk. If you have a gambling problem, the company is ready to help you overcome it.